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	<title>Abhinav Sharma &#187; probability</title>
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	<description>Founder and Lead Developer</description>
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		<title>Virgin Mobile India &#8211; Playing the Probability Game</title>
		<link>http://abhinav.ideativeflux.com/random/virgin-mobile-india-playing-the-probability-game/</link>
		<comments>http://abhinav.ideativeflux.com/random/virgin-mobile-india-playing-the-probability-game/#comments</comments>
		<pubDate>Tue, 25 Mar 2008 07:20:56 +0000</pubDate>
		<dc:creator>Abhinav</dc:creator>
				<category><![CDATA[Random]]></category>
		<category><![CDATA[india]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[probability]]></category>
		<category><![CDATA[telecom]]></category>
		<category><![CDATA[virgin]]></category>

		<guid isPermaLink="false">http://abhinav.ideativeflux.com/random/virgin-mobile-india-playing-the-probability-game/</guid>
		<description><![CDATA[As much as I&#8217;d like to ramble about how evil Virgin are and how much they want to suck out your money, I wont, because some good people are already doing that. Instead, I wanted to talk about a very clever and deceptive marketing trick they&#8217;ve employed in India in recent times &#8211; yes I&#8217;m [...]]]></description>
			<content:encoded><![CDATA[<p>As much as I&#8217;d like to ramble about how evil Virgin are and how much they want to suck out your money, I wont, because some good people are <a href="http://broadbandblog.in/752-virgin-india-mobile-pr-division-upset">already</a> <a href="http://broadbandblog.in/753-virgin-india-mobile-lots-of-press">doing</a> <a href="http://broadbandblog.in/758-virgin-india-mobile-sucks">that</a>. Instead, I wanted to talk about a very clever and deceptive marketing trick they&#8217;ve employed in India in recent times &#8211; yes I&#8217;m talking about the &#8220;Get Paid for Incoming&#8221; scheme, so yeah, I am rambling about how evil they are!</p>
<p>So, the deal is that you get paid Rs. 0.10 for every minute of incoming calls. For a crude analysis, lets assume the average cost of an outgoing call is Re. 1 per minute (local), and averaging that with STD, which is around Rs. 2.40 a minute on Virgin and something similar on other operator, so doing another rough weighted average, lets assume that the average cost of a call in India is about Rs. 1.50 per minute.</p>
<p>It all boils down to this, for every Rs. 1.50 somebody spends, a Virgin customer gets Rs. 0.10. That, not considering VAS and other factors, looks like this:</p>
<p><img src="http://chart.apis.google.com/chart?cht=p3&amp;chd=t:10,140&amp;chs=250x100&amp;chl=Virgin|Others" height="100" width="250" /></p>
<p>That&#8217;s about the 6% market share Virgin needs to break even based on just calls alone. Now, there are&#8230;</p>
<p><strong>Other reasons why Virgin thinks they&#8217;ll screw the customers</strong></p>
<ol>
<li>They&#8217;re targeting the youth segment, and that is one segment which does a lot of texting, so that&#8217;s basically free money for Virgin.</li>
<li>Virgin is pretending to be VAS rich, again free money (for the most part).</li>
<li>What am I forgetting? Oh yeah, remember all the fees required to keep your connection alive and working. There was so much terminology (top-up, refill, recharge, validity extension, bla. bla.) that I got fed up and got a postpaid. That&#8217;s how they mint money.</li>
</ol>
<p>Based on the above, that 6% might as well drop to well below even 1% if they get the customers they want, and if there&#8217;s anything Richard Branson does well, its getting a &#8220;certain kind&#8221; of customer.</p>
<p>And finally&#8230; <strong>How to screw Virgin Back</strong></p>
<p>Give up and go back to the days of good old post, it cannot be done. But seriously, do exactly what they show in the ads, you earn, but somebody&#8217;s money is most probably going to Virgin.</p>
<p><img src="http://farm4.static.flickr.com/3288/2360791976_bc34596508.jpg?v=0" height="256" width="228" /></p>
<p>Oh wait, not to mention losing all of your pride. Wait again, if you&#8217;re doing this, you probably never had any.</p>
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